---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Show map overlays in Dispatcher Workspace

# Show map overlays in Dispatcher Workspace {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View real‑time traffic and other map overlays in Dispatcher Workspace to assess conditions that may affect technician travel.

## Vorbereitungen

Role required: wm_dispatcher

## Prozedur

1. Navigate to AllField ServiceDispatchingDispatcher Workspace.
2. Select Dispatcher workspace.
3. Select ScheduleMap.
4. Choose from the following options.

   | Option | Result |
   | Traffic | Displays real‑time traffic conditions on the map. |
   | Agent markers | Displays agent locations on the map. |
   | Task markers | Displays task locations on the map. |
   | Event markers | Displays event locations on the map. Hinweis: Event markers are only available if Workforce Optimization for Field Service is enabled. |
   |-|-|

   {#map-overlay-dispatcher__choicetable_rtg_3ss_mhc}