---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Add managers

# Add managers to a territory {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Add managers and provide access to a territory to manage a territory or manage
resources of an assigned territory.

## Vorbereitungen

Role required: sn_fsm_tp.territory_planner

## Warum und wann dieser Vorgang ausgeführt wird

You can add different types of managers to a territory:

* Primary manager: The primary manager is the permanent managers for a dedicated territory.
* Secondary manager: The secondary manager can improve and manage territory when primary manager is not available.
* Territory manager: The territory manager can access and manage all territories.
* Resource manager: The resource manager has restricted access only to manage resources and create child territories in the assigned territory.
{#add-managers-to-territory__ul_y2b_ycw_dwb}

To understand the difference between the manager types and their access rights, see [Managing territories and agents from Territory Planning console](https://servicenow-prod.fluidtopics.net/p7iQ62GlX4xtVhO1HlxQCQ "Use the Territory Planning Console to assign work orders or work order tasks to agents or crews in the territories that best match their location based on conditions that you set.") and [Field Service Territory Planning components](https://servicenow-prod.fluidtopics.net/fXTZHxUoI5MJB6hc3H5tqQ#territory-planning-components-fsm "Several types of components are installed with the Field Service Territory Planning feature, including tables, roles, script includes, and business rules.").

## Prozedur

1. Navigate to AllField ServiceTerritories.
2. From the territories list, open the territory where you want to assign managers.
3. In the related list for the territory managers, select New.
4. On the form, fill in the fields.  
   {#add-managers-to-territory__table_olb_tzs_stb__entry__2}

   | Fields | Description |
   |-|-|
   | Territory | Name of the territory. |
   | Membership type | Manager type for the group, either territory manager or resource manager, that sets the access and priority for assignments in a territory. Hinweis: You can add a resource manager for only a specified duration. |
   | Manager | Name of the manager. |
   | Primary | Option to indicate whether the manager is primarily dedicated for all activities in the territory. Hinweis: Do not select the option if you want to add a secondary manager for a specified duration. |
   | From | Manage territory from the selected date. |
   | To | Manage territory until the selected date. |
   [Tabelle : 1. Territory Manager]

   {#add-managers-to-territory__table_olb_tzs_stb}
5. Select Submit.  
   The manager is added to the territory and can access the Territory Planning console to manage their assigned territory and related child territories.

## Ergebnisse

The manager appears in the Territory Managers related list when you open the territory.