View the profile information of all the agents in your team through the Field Service Contractor for mobile application so you can contact them when necessary.

Vorbereitungen

Role required: wm_ext_manager

Warum und wann dieser Vorgang ausgeführt wird

As a contractor manager, you can access details on your team members such as their mobile phone number, business phone number, and email address.

Prozedur

1. Access your instance using the ServiceNow Agent mobile application.
2. On the ServiceNow Agent application home screen, navigate to My Team > More.
3. Tap the group you belong to.
4. Tap the agent profile you want to review from the Team members list.
5. Review the agent profile information.