---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Push notifications, actions, and messages

# Push notifications, actions, and messages {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Push notifications, actions, and messages for work order task assignments and
reminders.

## Push notifications {#push-notifications-work-order-tasks__section_m42_dxg_xz}

Adds the following notifications to System NotificationPushPush Notifications:

* WorkOrderTaskUpcomingReminder: Sends a notification to the assigned agent as a reminder about an upcoming task.
* WorkOrderTaskAcceptanceNotification: Sends a notification when a task must be accepted by an agent.
* WorkOrderTaskGrpAssignmentNotification: Sends a notification when a dispatcher assigns a task to an assignment group.
* WorkOrderTaskAutoAcceptanceNotification: When auto assignment is enabled, sends a notification when a task is auto accepted by an agent.
{#push-notifications-work-order-tasks__ul_m51_gxg_xz}

## Push notification actions {#push-notifications-work-order-tasks__section_ukb_kxg_xz}

Adds the following actions to System NotificationPushPush Action:

* WO Task-Accept Action
* WO Task-Reject Action
* WO Task-Running Late Action
{#push-notifications-work-order-tasks__ul_ihm_kxg_xz}

## Push notification messages {#push-notifications-work-order-tasks__section_rfh_4xg_xz}

Adds the following messages to System NotificationPushPush Messages:

* WO Task Acceptance Message
* WO Task Auto Acceptance Message
* WO Task Group Assignment Message
* WO Task Upcoming Reminder Message
{#push-notifications-work-order-tasks__ul_x5t_pxg_xz}

## Turn on notification preferences {#push-notifications-work-order-tasks__section_z3q_wxg_xz}

Field service agents must turn on the following notification preferences:

1. Navigate to Self ServiceMy Notifications.
2. Turn on the work order task notifications:
   * WO Task Acceptance Notification
   * WO Task Auto Acceptance Notification
   * WO Task Group Assignment Notification
   * WO Task Upcoming Reminder
   {#push-notifications-work-order-tasks__ul_r2y_dyg_xz}
3. Verify that notifications are set to ON on the user profile.
{#push-notifications-work-order-tasks__ol_z53_1yg_xz}