---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Configure resource filter options

# Configure resource filter options {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Administrators can configure more options for dispatchers to create advanced resource filters with beyond the default options.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

By default, dispatchers can create advanced filters based off of:

* Username or user skill in the Agents tab.
* Crew name or crew skill in the Crews tab.
* Equipment category or resource type in the Equipment tab.
* Contractor name in the Contractor tab.  
  Hinweis:  
  In the Contractor tab the field that you select to filter a contractor is labeled Assignment Group, even though you are filtering on contractors.
{#configure-filter-options__ul_h4n_zlr_1fc}

You can also extend any table related to users or crews and use the fields from those tables to create resource filters. For more information, see [Configuring advanced resource filters for Dispatcher Workspace](https://servicenow-prod.fluidtopics.net/ldMTBpTaUbb6P7J2CwMHUg "Advanced resource filtering allows administrators and dispatchers to create and save their own filters for Dispatcher Workspace. This lets dispatchers personalize their view in Dispatcher Workspace.").

## Prozedur

1. Choose one of the following:  
   * Navigate to AllField ServiceDispatchingDispatcher Workspace ConfigurationAgent Filter Configuration.
   * Navigate to AllField ServiceDispatchingDispatcher Workspace ConfigurationCrew Filter Configuration.
   * Navigate to AllField ServiceDispatchingDispatcher Workspace ConfigurationEquipment Filter Configuration.
   * Navigate to AllField ServiceDispatchingDispatcher Workspace ConfigurationContractor Filter Configuration.
   * If you extended a table, navigate to AllField ServiceDispatchingDispatcher Workspace Configuration and then select the table you extended.
   {#configure-filter-options__ul_frk_f2w_gdc}
2. Select one of the tables.  
   For a list of tables, see [Advanced resource filter tables](https://servicenow-prod.fluidtopics.net/VVjg15Qcc07EfkuEpXZrdQ "The tables that contain the values administrators must enable for dispatchers to use to create resource filters can be found listed below.").
3. Select New.
4. Select the Field that dispatchers will be able to use as the new search value.
5. Select Submit.  
   Dispatchers can now create advanced resource filters using the value you chose in step 4.