---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Travel time estimates with latitude and longitude

# Configure travel time estimates with latitude and longitude {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the straight-line travel estimate provider in Schedule Optimization that provides built-in time and distance travel estimates based on latitude and longitude.

## Vorbereitungen

Role required: wm_admin

## Prozedur

1. Navigate to AllMap Integrations for Field ServiceTravel Time Estimate ConfigurationAll
2. Select New to create a new configuration.
3. On the form, provide a name for the travel time estimate provider and an optional description.
4. In the Select a travel estimate provider field, select Straight-line.
5. **Wahlweise:** Update the speed limit for the region in the General tab.  
   The default speed is set to 25 mph.
6. **Wahlweise:** Update the values in the Multipliers tab.  
   Use multipliers to adjust the baseline straight-line travel time to help make the estimate more realistic by reflecting real-world conditions. The estimated travel time is multiplied by a value based on the time
   bracket it falls into.  
   {#configure-travel-time-estimates-with-straight-line__table_cxd_k1w_zfc__entry__3}

   | Travel time | Multiplier | Description |
   |-|-|-|
   | Under 15 minutes | 2 | Increases short-trip estimates to be more realistic. |
   | Between 15 and 60 minutes | 1 | The baseline estimate is unmodified. |
   | Between 60 and 180 minutes | 0.8 | Slightly reduces longer trip times. |
   | Over 180 minutes | 0.5 | Reduces very long trip times by half. |
   [ ]

   {#configure-travel-time-estimates-with-straight-line__table_cxd_k1w_zfc}
7. Select Submit.
8. **Wahlweise:** Add travel band modifiers to adjust travel for specific times of day.  
   Hinweis:  
   Travel bands can vary in duration, ranging from 30 minutes to 4 hours, and can't overlap.
   1. Select an existing Straight-line record.
   2. Scroll down and select the Travel Band Modifiers tab.
   3. Select New.
   4. On the form, fill in the fields.  
      {#configure-travel-time-estimates-with-straight-line__table_eqz_1xv_zfc__entry__2}

      | Field | Description |
      |-|-|
      | Start time | The beginning time of the travel band or time window during which the modifier applies. |
      | End time | The ending time of the travel band or time window during which the modifier applies. |
      | Multiplier | A numerical factor applied to the base travel time to adjust for traffic or other conditions during the specified time range. |
      | Days of week | The days of the week when the travel band modifier is active. |
      | Active | Option to activate the travel band configuration. |
      [Tabelle : 1. Travel Band Modifier]

      {#configure-travel-time-estimates-with-straight-line__table_eqz_1xv_zfc}
   5. Select Submit.
   6. Select Update.
   {#configure-travel-time-estimates-with-straight-line__substeps_ex3_cbc_cfc}
{#configure-travel-time-estimates-with-straight-line__steps_dx3_cbc_cfc}

