---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Generate a WOT summary

# Generate a work order task summary {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Generate a summary directly from the work order task record.

## Vorbereitungen

Role required: wm_qualifier, wm_dispatcher, wm_agent

## Prozedur

1. Navigate to a work order task.
2. Select Summarize.

## Ergebnisse

A summary is generated for the work order task.

## Generate a summary for a work-in-progress task {#generate-wot-summ-fsm__example_w1l_z33_b1c}

Alex the agent is finishing a printer repair task. To wrap up the task, they generate a summary using the procedure.

## Nächste Maßnahme

You can mark the summary as helpful or unhelpful, copy the summary, or refresh to generate the summary again.