---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Configure sort options for dispatchers

# Configure sort options for task panel {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure options for dispatchers to sort work order tasks in Dispatcher Workspace.

## Vorbereitungen

Role required: wm_admin, admin

## Warum und wann dieser Vorgang ausgeführt wird

By default, dispatchers can sort tasks based on only the following options:

* Scheduled Start Date - Earliest
* Scheduled Start Date - Latest
* Priority - Highest
* Window End - Earliest
* Window End - Latest
* Window Start - Earliest
* Window Start - Latest
{#configure-sort-options-for-tasks__ul_bjk_lbb_24b}

## Prozedur

1. Navigate to Field ServiceDispatcher Workspace ConfigurationTask Panel Sorting.
2. Select New.
3. On the form, fill in the fields.  
   {#configure-sort-options-for-tasks__table_xp1_hlt_jnb__entry__2}

   | Name | Description |
   |-|-|
   | Name | Unique name for the sort option. |
   | Display Name | Labels for the fields that appear as the sort option in Dispatcher Workspace. |
   | Table | Table that contains the fields that are used to sort the list of work order tasks. This field is automatically set to the wm_task table. |
   | Field | Field used for sorting the list of tasks. |
   | Active | Option for displaying the field for sorting tasks in Dispatcher Workspace. |
   | Sort order | Sort order for the sort field labels. The default value is ascending. To use a descending order, select z-a. |
   | Order | The display order of the sort options in Dispatcher Workspace. Sort options that have a lower order number appear higher in the order. |
   [Tabelle : 1. Sort Option Configuration Form]

   {#configure-sort-options-for-tasks__table_xp1_hlt_jnb}
4. Select Submit.  
{#configure-sort-options-for-tasks__steps_a5y_kzh_jsb}