---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View agent information

# View agent information {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View information related to Field Service Management agents in Field Service Manager Mobile, giving managers the ability to see agent information no matter where they are.

## Vorbereitungen

Role required: wm_manager, sn_fsm_tp.fsm_territory_resource_manager

## Prozedur

1. Open Field Service Manager Mobile and tap Teams.
2. Tap the assignment group or territory that the Field Service agent you want to manage is part of.
3. Tap the agents that you want to view information of.  
   The agent's contact information shows on the screen.
4. **Wahlweise:** Tap Related and choose from the following.

   | Selection | Action |
   | Tap recently closed tasks | To see the tasks the agent recently closed. |
   | Tap skills | To see the skills that are applied to the agent. |
   | Tap current location | To see where the agent is currently located. |
   | Tap agent shift schedule | To see the schedule assigned to the agent. |
   |-|-|

   {#view-agent-manager-app__choicetable_sjc_crr_2hc}