Delete a work order
For tracking purposes, you should close or cancel an existing work order that is no longer in use. Closed and canceled work orders are inactive and don't appear on work order lists. Avoid deleting a work order unless you're cleaning up errors, such as duplicate work orders.
Vorbereitungen
Role required: wm_admin
Warum und wann dieser Vorgang ausgeführt wird
Deleting a work order automatically deletes associated work order tasks, so agents aren't assigned work order tasks that are part of a deleted work order.