View work order details from incident record using the Mobile Agent application

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • View the work order details for the related incident record from your Mobile Agent application.

    Vorbereitungen

    Roles required: wm_agent, sn_change_read

    Prozedur

    1. Navigate to the Mobile Agent application.
    2. Tap My Work.
    3. In the My Tasks section, open the task.
    4. In the Details tab, tap Initiated from.
    5. Tap Details to view the incident record details.