View information related to Field Service Management agents in Field Service Manager Mobile, giving managers the ability to see agent information no matter where they are.
Vorbereitungen
Role required: wm_manager, sn_fsm_tp.fsm_territory_resource_manager
Prozedur
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Open Field Service Manager Mobile and tap Teams.
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Tap the assignment group or territory that the Field Service agent you want to manage is part of.
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Tap the agents that you want to view information of.
The agent's contact information shows on the screen.
- Wahlweise:
Tap Related and choose from the following.
| Selection | Action |
|---|
| Tap recently closed tasks |
To see the tasks the agent recently closed. |
| Tap skills |
To see the skills that are applied to the agent. |
| Tap current location |
To see where the agent is currently located. |
| Tap agent shift schedule |
To see the schedule assigned to the agent. |