Determine how overlapping tasks are assigned

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • If you have configured more than one way of assigning tasks, choose which task assignment option to use when assigning tasks that overlap.

    Vorbereitungen

    Role required: wm_dispatcher.

    Warum und wann dieser Vorgang ausgeführt wird

    You must have at least two out of three of the following types of task assignment enabled to determine the correct method to use:

    Prozedur

    1. Navigate to All > Field Service > Dispatching > Dispatcher Workspace.
    2. Select Dispatcher Workspace.
    3. Drag a task from the task panel to a place in the calendar that already has an assigned task.
    4. Select the option to determine how you want to assign the tasks.
    5. Wahlweise: Select Default to this option when there is an overlapping task. To change this option, go to settings to make your decision persistent.
    6. Select Apply.