Supplier Operations

  • Release version: Yokohama
  • Updated July 31, 2025
  • 1 minute to read

    • Supplier Operations provides advanced case management capabilities to handle key supplier lifecycle events such as onboarding, offboarding, and ongoing operations.

    Important:
    • Check your entitlements to determine whether you have access to Supplier Operations.
    • The new plugin Supplier Operations (com.snc.sn_so) (v 1.2.0 ) must be installed after upgrading to the Supplier Case Management Yokohama December 2025 (v 5.2.0) release. For more information, see Install Supplier Operations.
    The Supplier Operations application (com.snc.sn_so) provides the following capabilities:
    • Case management for:
      • Handling supplier onboarding and offboarding, and ongoing operations.
      • Handling supplier lifecycle ongoing operations.
      • Resolving cases via Playbooks for a structured and consistent approach.
    • Integrations with third-party solutions such as Craft and Relish.
    • Access to Document Management and Segmentation Rules.
    To install Supplier Operations, the following plugins have to be installed:
    • Required plugin: Supplier Operations (com.snc.sn_so)
    • Dependent plugins:
      • Supplier Case Management (com.snc.sn_supplier_mgmt)
      • Document Management (com.snc.platform_document_management)

    For more information about installing Supplier Operations, see Install Supplier Operations.