---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Working with My Requests

# Working with My Requests {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View and respond to invoice inquiries.

## Before you begin

Role required: Supplier

## Procedure

1. Navigate to the header on the home page \> My Requests.  
   Lists all the invoice inquiry cases assigned to supplier. For more information on invoice inquiry cases, see [Invoice inquiry cases](https://servicenow-prod.fluidtopics.net/DhT5ufTj_UXOTf0C_zKsqw "Invoice inquiry cases help you resolve invoice-related issues raised by the suppliers or employees.").
2. You can apply filter on View option which will display the open and closed requests.
3. Use the Search open requests option to search for a specific request using the inquiry number.
4. Open a Invoice inquiry case.  
   The Invoice inquiry form appears.
5. On the Invoice inquiry form, perform the following.

   | Option | Description |
   | Number | Auto-populates the invoice number associated with the inquiry. |
   | State | Displays the current state of the Invoice inquiry. |
   | Updated | Number of days the record was last updated. |
   | Created | Number of days the record was created on. |
   | Requested by | Auto-populated name of the requester. |
   | Supplier invoice number | Supplier invoice number to which the inquiry is related to. |
   | Due date | Last date to approve the request by the supplier. |
   | Description | Detailed description about the invoice inquiry. |
   | Activity | Supplier posts comments related to the invoice inquiry. |
   | Attachments | Invoice attachments in the form of jpeg, png. |
   |-|-|

   {#work-with-my-requests__choicetable_klf_qcz_zxb}  
   The Accounts Payable agent interacts with the supplier and updates the inquiry case using the Activity option.

## Result

The invoice inquiry case details are displayed, and the Accounts Payable agent can view and respond to invoice inquiries.