---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Start processing Invoices from third-party apps

# Start the processing for an invoice imported via integration with third-party applications {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Start the processing for an invoice that doesn't have an associated invoice processing case.

## Before you begin

Role required: sn_ap_apm.accounts_payable_specialist or sn_ap_apm.admin

## About this task

In a few scenarios, the invoice can be imported via integration with third-party applications. If an invoice is ingested into Accounts Payable Operations via integration, the invoice processing is not initiated. No invoice processing case is created for the invoice.

In such situations, the Accounts Payable Specialist must open the invoice and select the Start invoice processing option, which creates an invoice processing case for the invoice and starts processing
the invoice.

The Start invoice processing option is displayed for invoices of type PO and Non-PO only.

The Start invoice processing option is not displayed for invoices that are in the Canceled, Closed duplicate, Approved, Pending payment, or Paid status.  
Note:  
Accounts Payable Operations includes the Start Invoice Processing for Orphan Invoices flow, which automatically picks up all the PO and Non-PO invoice type records that are in the Draft status that don't have an invoice processing case associated to them and starts their processing.

You don't need to perform this manual task if you've activated the Start Invoice Processing for Orphan Invoices flow. For more information, see [Activate the Start Invoice Processing for Orphan Invoices flow](https://servicenow-prod.fluidtopics.net/8L40fwlgaUVGzliQV_K_UA "Activate the Start Invoice Processing for Orphan Invoices flow to start the processing of an invoice that doesn’t have an associated invoice case.").

## Procedure

1. Navigate to AllAccounts Payable OperationsSource-to-Pay Workspace.
2. Select the list icon (![List icon]()).
3. Navigate to ListsPrimary DataInvoices.
4. Open the invoice that is imported into Accounts Payable Operations via integration.
5. Select Start invoice processing.

## Result

An invoice processing detailed record and an invoice processing case is created for the invoice and the invoice processing begins.

After an invoice processing case is created for the invoice, the Start invoice processing option is replaced by the View invoice processing case option on the Invoice form.

After an invoice processing case is created for the invoice, the Start invoice processing option is replaced by the View invoice processing case option on the Invoice form.

The invoices for which an invoice processing case is not created automatically, a scheduled job runs at regular intervals to pick up such invoices, creates an invoice case for each invoice, and starts the processing for the
invoices. The scheduled job enables you to start the processing for all such invoices in bulk, without requiring you to start the processing for each invoice individually.
* **[Activate the Start Invoice Processing for Orphan Invoices flow](https://servicenow-prod.fluidtopics.net/8L40fwlgaUVGzliQV_K_UA)**   
  Activate the Start Invoice Processing for Orphan Invoices flow to start the processing of an invoice that doesn't have an associated invoice case.

**Related tasks**   

* [View the invoice processing case associated with an invoice](https://servicenow-prod.fluidtopics.net/bJB6TnYbcR3CJnyE8LWKsQ "View the invoice processing case that is automatically created for an invoice and take any actions to process the invoice.")
* [Review an invoice in Document Intelligence](https://servicenow-prod.fluidtopics.net/ngnzv87UKO62ggYmRajqWw "Review the invoice details, enter the required invoice field values, and submit the invoice if Document Intelligence encounters an extraction error.")
* [Enter the missing required invoice information and submit an invoice](https://servicenow-prod.fluidtopics.net/u7Uvlks1TCtI3VI5iFr0~A "If Document Intelligence encounters a transformation error, the invoice is created and associated with an invoice processing case. However, not all required information is populated on the invoice. You must manually enter the required information and submit the invoice for further processing.")
* [Confirm whether an invoice is a duplicate](https://servicenow-prod.fluidtopics.net/jBZnUdveTxQ7FfTNaJPIJQ "Confirm whether an invoice that is in the Suspected duplicate status is indeed a duplicate to determine if the invoice should be considered for processing.")
* [Convert invoice type](https://servicenow-prod.fluidtopics.net/v8FMvAPg0RAIefn_9KuGUA "You can convert invoice type from PO to Non-PO invoice and vice versa based on interaction between buyers and suppliers of business services.")
* [Reset an invoice to the Received status](https://servicenow-prod.fluidtopics.net/8O_DnrLs10_R_g7pA8GKlQ "If you confirm an invoice as a duplicate by mistake, you can reset that invoice from the Confirmed duplicate status back to the Received status.")
* [Check for invoice exceptions on a single invoice](https://servicenow-prod.fluidtopics.net/wKxX0m_Ky90EO1OF6HwmVA "Manually check for invoice exceptions on a single invoice so that you can resolve them.")

*[\>]: and then