---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Restricted caller access approvals for Supplier Collaboration Portal

# Restricted caller access approvals for Supplier Collaboration Portal {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

After you install the Supplier Collaboration Portal application from ServiceNow Store, you might encounter Restricted Caller Access (RCA) approval messages requesting for an update in the access request. You can approve the RCA privileges either manually or by running the fix
script.
* **[Approve restricted caller access privileges manually](https://servicenow-prod.fluidtopics.net/sng1yNlK5MQtYxpNc3DDHA)**   
  Approve restricted caller access (RCA) privileges to allow cross-scope access to the Supplier Collaboration Portal.
* **[Run the fix script for RCA approvals](https://servicenow-prod.fluidtopics.net/PE9FJ9fAqTGuld3ihmqd3A)**   
  After you install the Supplier Collaboration Portal application from ServiceNow Store, you might encounter Restricted Caller Access (RCA) approval messages requesting for an update in the access request.