---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

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ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

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workflow :

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---

# Credit memo

# Credit memo {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can create Credit memo invoice. The credit memo invoice type can be of PO and Non-PO invoice.
When an invoice is ingested into the Accounts Payable Operations application recognizes if the invoice received through various channels is of type credit memo. A credit memo is a document issued between a supplier and the buyer when there's a reduction or any offset in the amount payable to the supplier. Credit memo is also applicable for any goods or services that the buyer owes to a seller. In some cases, if the buyer hasn't paid the seller, the credit memo can be used as an offset for an invoice generated in the past or future. For an invoice to be recognized as a credit memo:

* The credit memo invoice must contain one of the following:
  * Original invoice
  * Original invoice number
  * Purchase order
  {#invoice-type-credit-memo__ul_epy_j4s_51c}
* Credit memos issued for purchase order or invoice number must match with purchase order lines and invoice lines
* Invoice contains negative amount fields
{#invoice-type-credit-memo__ul_mll_bwy_s1c}

For more information on creating invoice, see [Create New Invoice form](https://servicenow-prod.fluidtopics.net/pOf0~kX1K~7IkhSnn3bgKw "Use the Create New Invoice form to enter the details of the new invoice.").

For more information on invoices ingested using document intelligence, see [Invoice data transformation logic](https://servicenow-prod.fluidtopics.net/lhIvGN6Ny1TI_zAan6v3Ow "Accounts Payable Operations integration with Document Intelligence converts the invoice and invoice line field values from the invoice document to a format supported by the system that processes the invoice.").