---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Confirm whether an invoice is a duplicate

# Confirm whether an invoice is a duplicate {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Confirm whether an invoice that is in the Suspected duplicate status is indeed a duplicate to determine if the invoice should be considered for processing.

## Before you begin

Role required: sn_ap_apm.accounts_payable_specialist or sn_ap_apm.admin

## Procedure

1. Navigate to AllAccounts Payable OperationsAccounts Payable Workspace.
2. Select the list icon (![List icon]()).
3. Navigate to ListsPrimary DataInvoices.
4. Open an invoice in the Suspected duplicate status.
5. Select View invoice processing case.  
   The invoice processing case opens and displays the following notification at the top:

   Invoice is a potential duplicate. Review invoices in "Potential duplicate invoices" tab to confirm or reject duplicate.
6. Do one of the following:  
   {#confirm-duplicate-invoice__entry__2}

   | Option | Action |
   |-|-|
   | To mark an invoice as not a duplicate | 1. Select Not a duplicate. A message appears asking you for a confirmation. 2. Select Yes. The status of the invoice changes to Accepted. {#confirm-duplicate-invoice__ol_c24_vsp_bwb} |
   | To mark an invoice as a duplicate | 1. Select Confirm duplicate. A message appears asking you for a confirmation. 2. Select Yes. The status of the invoice changes to Confirmed duplicate and the state of the invoice processing case changes to Closed incomplete. {#confirm-duplicate-invoice__ol_is5_vsp_bwb} |
   [ ]

## Result

The invoice in the Suspected Duplicate status is confirmed as duplicate or not.
**Related tasks**   

* [View the invoice processing case associated with an invoice](https://servicenow-prod.fluidtopics.net/bJB6TnYbcR3CJnyE8LWKsQ "View the invoice processing case that is automatically created for an invoice and take any actions to process the invoice.")
* [Review an invoice in Document Intelligence](https://servicenow-prod.fluidtopics.net/ngnzv87UKO62ggYmRajqWw "Review the invoice details, enter the required invoice field values, and submit the invoice if Document Intelligence encounters an extraction error.")
* [Enter the missing required invoice information and submit an invoice](https://servicenow-prod.fluidtopics.net/u7Uvlks1TCtI3VI5iFr0~A "If Document Intelligence encounters a transformation error, the invoice is created and associated with an invoice processing case. However, not all required information is populated on the invoice. You must manually enter the required information and submit the invoice for further processing.")
* [Convert invoice type](https://servicenow-prod.fluidtopics.net/v8FMvAPg0RAIefn_9KuGUA "You can convert invoice type from PO to Non-PO invoice and vice versa based on interaction between buyers and suppliers of business services.")
* [Reset an invoice to the Received status](https://servicenow-prod.fluidtopics.net/8O_DnrLs10_R_g7pA8GKlQ "If you confirm an invoice as a duplicate by mistake, you can reset that invoice from the Confirmed duplicate status back to the Received status.")
* [Check for invoice exceptions on a single invoice](https://servicenow-prod.fluidtopics.net/wKxX0m_Ky90EO1OF6HwmVA "Manually check for invoice exceptions on a single invoice so that you can resolve them.")
* [Start the processing for an invoice imported via integration with third-party applications](https://servicenow-prod.fluidtopics.net/cqXZznXFK5GpTcJppqh26Q "Start the processing for an invoice that doesn't have an associated invoice processing case.")

*[\>]: and then