---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Approve restricted caller access privileges manually

# Approve restricted caller access privileges manually {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Approve restricted caller access (RCA) privileges to allow cross-scope access to the
Supplier Collaboration Portal.

## Before you begin

Log in to the Supplier Collaboration Portal as an admin.

Role required: admin

## About this task

RCA privileges define cross-scope access to an application, an event, or an application resource.

## Procedure

1. Navigate to AllSystem ApplicationsApplication Restricted Caller Access.
2. In the search field of the Source Scope column, enter <kbd class="ph userinput">Supplier Collaboration Portal</kbd>.  
   Note:  
   The source scope records for the Supplier Collaboration Portal are displayed on the Application Restricted Caller Access form in the Platform UI only after you log in to the Supplier Collaboration Portal as an admin.
3. Right-click the Source Scope column header and select Group By Source Scope.
4. Expand the Supplier Collaboration Portal source scope.
5. Select and open each source scope record and set the Status field to Allowed.
6. Select Update.
**Related tasks**   

* [Run the fix script for RCA approvals](https://servicenow-prod.fluidtopics.net/PE9FJ9fAqTGuld3ihmqd3A "After you install the Supplier Collaboration Portal application from ServiceNow Store, you might encounter Restricted Caller Access (RCA) approval messages requesting for an update in the access request.")

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