---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Elevate a contact to the primary contact role

# Elevate a contact to the primary contact role from the Source-to-Pay Workspace {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Elevate a contact to the primary contact role to enable them to access and manage all
the contacts and tasks in the Supplier Collaboration Portal.

## Before you begin

Role required: sn_slm.owner, sn_slm.manager, sn_slm.admin  
Note:  
* Users with the sn_slm.owner role can elevate access only for the contacts of the suppliers that they manage. Users with sn_slm.manager and sn_slm.admin roles can elevate access for any supplier.
* This functionality isn't available in Xanadu December 2024 release.
{#elevate-contact-ws__ul_g1l_dns_ndc}

## Procedure

1. Navigate to AllSupplier Lifecycle OperationsSource-to-Pay Workspace.
2. Under Quick Actions, select Manage my suppliers.
3. Select the legal name of the supplier.
4. On the supplier details page, select the Stakeholders tab.
5. Select Supplier contacts.
6. Select the supplier contact.
7. On the Supplier contact details page, select Elevate access.

## Result

The Primary contact column is set to true for this contact on the Supplier contacts page, and the contact is elevated to the primary contact role.
**Related tasks**   

* [Add a supplier contact from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/zNaEpUjOl4ii2Rjmi~Qb~Q "Add supplier contacts so that they can access the Supplier Collaboration Portal and start working on the most important tasks.")
* [Remove a supplier contact from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/VQfntJFRVxqUnJG6r3kFxQ "Remove non-essential supplier contacts for a supplier from the Source-to-Pay Workspace.")
* [Restrict the primary contact role for a contact from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/qROwmzpPVfC3beIHfMQvGw "Remove the primary contact role for a contact to prevent them from accessing all the contacts and tasks in the Supplier Collaboration Portal.")

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