---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Using AI agents in Now Assist for Accounts Payable Operations

# Using AI agents in Now Assist for Accounts Payable Operations {#ariaid-title1}

* Release version: Yokohama
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the AI agents to resolve invoice inquiries autonomously; recommend business owners for invoices (Non-PO, Non-PO type credit memo).  
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| Available AI agents | Description |
|-|-|
| Inquiry resolution provider | Automates responses to high-volume, repetitive invoice inquiries that were raised by suppliers. It also reduces the workload of the AP agents. |
| Recommend invoice owner | When a Missing or invalid business owner exception occurs, the AI agent identifies the missing business owner through semantic matching or by creating tasks. |
[Table 1. Available AI agents for Accounts Payable Operations]

{#using-apo-ai-agents__table_rsx_cfq_dfc}

The AI agents run autonomously. For more information about the AI agents, see [Now Assist
AI agents](https://www.servicenow.com/docs/access?context=na-ai-agents&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US).  
Important:  
By default, all agentic workflows and AI agent records are read-only.  
Looking for an AI agent?

* There might be AI agents installed with the Now Assist application that are not used in agentic workflows. To learn how to see all agents that are available on your instance, see [Find AI agents](https://www.servicenow.com/docs/access?context=find-ai-agents&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US).
* To find agents that might not be installed on your instance, visit the [AI Agent Marketplace](https://store.servicenow.com/store/ai-marketplace) on the ServiceNow Store.
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**Related tasks**   

* [Case resolution using Inquiry resolution provider](https://servicenow-prod.fluidtopics.net/GPS1Sxu_e9h6XXv5GYQLIw "The AI agent extracts invoice details and provide invoice inquiry case resolution. The AP agent is prompted to review the resolution. Upon confirmation from the AP agent, the case is updated with closure code and details.")