---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Raise a cancel request

# Raise a cancel request {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As a shopper, you can cancel an entire purchase request, purchase order, or
individual line items.

## Before you begin

Role required: sn_spend_psd.requestor or shopper

## Procedure

1. Navigate to ShoppingHubMy purchases.  
   Alternatively, you can cancel a purchase from Employee CenterPurchase and ExpensePurchase RequestsCancel a purchase.
2. Select a purchase requisition, purchase order, or purchase line.
3. Select Cancel this purchase from the Edit menu or the More options menu.  
   You can also select the More options icon on the requisition line and select Cancel this purchase to cancel a purchase. You can also cancel a purchase requisition line using the Remove button in the Edit a purchase page. It will internally create a new procurement case for the buyer to confirm or reject.
4. Specify a reason for the cancellation.  
5. Select Submit request.

## Result

The step creates a procurement case with the details of the product for cancellation.
Associated request lines and tasks are created using this information.

## What to do next

* Shoppers can review and edit the request details from ShoppingHubMy requests or My requests from the footer.
* Buyers can review, edit, and process your request details from Procurement Case ManagementSource-to-Pay WorkspaceProcurement Cases, if required.
{#cancel-request__ul_x3r_31l_qnb}
**Related concepts**   

* [Purchase revision flows](https://servicenow-prod.fluidtopics.net/eXN2ZnIyGrw3reD7HLJ~zg "As a procurement administrator, you can leverage or modify the existing workflows to process the purchase modification requests raised by shoppers.")
* [Process Automation Designer flows for playbook](https://servicenow-prod.fluidtopics.net/eyhG~6omySUOX0N1ynSsEA "The Source-to-Pay Workspace helps you automate the entire process, right from tracking the requests, fulfillment, and to order revision flows.")

*[\>]: and then