--- sourceDocument: Yokohama Finance and Supply Chain sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Finance and Supply Chain ft:clusterId : - stpop bundleId : - stpop workflow : - Employee --- # Manage internal stakeholders # Manage internal stakeholders {#ariaid-title1} * Release version: Yokohama * * Updated November 13, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Internal stakeholders represent key relationship types associated with a supplier such as Business owner, Category manager, or Procurement manager. Mapping internal stakeholders to a unique relationship type enhances governance data visibility and facilitates effective relationship management with a supplier. Important: This functionality is available from the Yokohama December 2025 release onwards. You can add internal stakeholders with unique relationship types and remove non-essential internal stakeholders from the Source-to-Pay Workspace. Each internal stakeholder can be assigned only one of the following relationship types: * Primary Relationship Manager * Secondary Relationship Manager * Procurement Manager * Category Manager * Contract Manager * Business Owner {#manage-internal-stakeholders__ul_pfc_tkh_hhc} Note: You can configure all relationship types, except the Primary Relationship Manager type, to align with your business requirements. Internal stakeholders with Primary Relationship Manager relationship type must be assigned the \[sn_slm.owner\] role manually, which enables them to view, create, and update stakeholders for the associated supplier. All relationship types, other than Primary Relationship Manager, are for reference only. For more information on roles and their description, see [Components installed with Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/dmaj8Du430DSy__7~_dPGQ "Several types of components are installed with activation of Supplier Lifecycle Operations, including tables and user roles."). * **[Add internal stakeholders from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/xEE50iaBuXkpEEHilAb3Gw)** Assign relationship types such as Primary relationship manager and Category manager to internal users associated with a supplier. * **[Remove internal stakeholders from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/FKQwbhXdApraKcWDPx2Kpw)** Remove non-essential internal stakeholders from the Source-to-Pay Workspace. **Related concepts** * [Source-to-Pay Workspace Supplier page](https://servicenow-prod.fluidtopics.net/eacfrKN4WInuXxyZVv7sSQ "As a supplier manager, view all the information about a supplier, view supplier locations, manage cases, and view procurement information.") * [Manage supplier contacts from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/J6XliqOPhaE9eCA2VDhSeA "Add or remove contacts, elevate access or remove elevated access to contacts from the Source-to-Pay Workspace.") * [Manage supplier cases from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/hrA2bAPVzieNA2dX76bH3w "You can create and manage supplier cases for suppliers in the Source-to-Pay Workspace.") * [Manage supplier tasks from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/zktmcovm_xsgHKaaSMLuGA "You can create and manage tasks for suppliers and internal users in the Source-to-Pay Workspace.") * [Interaction Management in Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/9f7OacouZG1qcRUjpkB2iQ "Interactions are a centralized location for all communication channels available in Source-to-Pay Workspace. Interaction Management involves managing supplier-related queries from different sources, such as an email, chat, message, or SMS.") * [Composing emails with predefined content from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/kDTcBAYQvfBXurYM_UzkTw "Insert predefined content into the message body of emails that you send from the email client in the Source-to-Pay Workspace.") * [Overall supplier dashboard](https://servicenow-prod.fluidtopics.net/3kfDdqC7g19cZlK_7LafXQ "The Overall supplier dashboard provides a comprehensive view of the entire supplier base's performance in one centralized location, aggregating data across all suppliers to give you enterprise-wide insights.") * [Emails view for supplier managers](https://servicenow-prod.fluidtopics.net/LI0dMtmer8Qr5pN2AFy68A "Supplier managers can access all emails including system-triggered emails, inbound replies, and error emails from the Source-to-Pay Workspace at case, task, and supplier levels.") **Related tasks** * [Create a supplier from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/J6YMIpJk14NbY4QrwrQVVQ "Create a supplier to quickly onboard the supplier using playbooks and start purchasing goods and services.") * [Offboard a supplier from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/dtYlXePMZ2L2_Qj9QoCbiw "Offboard a supplier due to performance issues or when you learn that the supplier follows practices that are inconsistent or unethical.") * [Accept an incoming chat request from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/B9h3TyLUAx9ddMmHaW~qRg "As a supplier fulfiller, accept an incoming chat request from the Supplier Manager Workspace Inbox to start a chat session with a supplier contact.") * [Create supplier case from Universal Request](https://servicenow-prod.fluidtopics.net/gMSPqnhtSc5IguFJQZJNiw "Routing agents can create a supplier case from the Source-to-Pay Workspace to resolve a Universal Request.") * [Add internal stakeholders from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/xEE50iaBuXkpEEHilAb3Gw "Assign relationship types such as Primary relationship manager and Category manager to internal users associated with a supplier.") * [Remove internal stakeholders from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/FKQwbhXdApraKcWDPx2Kpw "Remove non-essential internal stakeholders from the Source-to-Pay Workspace.")