--- sourceDocument: Yokohama Finance and Supply Chain sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Finance and Supply Chain ft:clusterId : - stpop bundleId : - stpop workflow : - Employee --- # Overall supplier dashboard # Overall supplier dashboard {#ariaid-title1} * Release version: Yokohama * * Updated December 2, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read The Overall supplier dashboard provides a comprehensive view of the entire supplier base's performance in one centralized location, aggregating data across all suppliers to give you enterprise-wide insights. Important: Check your entitlements to determine whether you have access to the Overall supplier dashboard. This feature is available from the Yokohama December 2025 release onwards. The Overall supplier dashboard offers the following key benefits: * **Holistic view**: View how the entire supplier base is performing at a glance rather than checking individual supplier dashboards. * **Strategic filtering**: Filter by relationship status (Strategic, Tactical, Valued, Excluded), supplier, or industry to focus on specific supplier segments. * **Actionable insights**: Identify top and bottom performers, track KPI trends, and monitor action plans across your supplier network. * **Performance tracking**: Monitor overall supplier scores, risk levels, and spending patterns. {#overall-supplier-db__ul_pcw_2tp_mhc} ## Using the dashboard for decision-making {#overall-supplier-db__section_jh3_yvp_mhc} To improve supplier performance: * Identify patterns in failing KPIs and create targeted improvement initiatives. * Focus resources on industries or relationship tiers that show consistent struggles. * Compare top performers against bottom performers to understand success factors. {#overall-supplier-db__ul_kh3_yvp_mhc} To manage risk: * Monitor overall supplier risk ratings when applying different filters. * Check if strategic suppliers have higher or lower risk profiles than tactical ones. * Review action plans for suppliers with elevated risk levels. {#overall-supplier-db__ul_lh3_yvp_mhc} * **[View Overall supplier dashboard](https://servicenow-prod.fluidtopics.net/eS3Me1ZwkgfICSJ7hO2xcg)** You can view the Overall supplier dashboard to get the enterprise-wide insights for the entire suppliers base. **Related concepts** * [Source-to-Pay Workspace Supplier page](https://servicenow-prod.fluidtopics.net/eacfrKN4WInuXxyZVv7sSQ "As a supplier manager, view all the information about a supplier, view supplier locations, manage cases, and view procurement information.") * [Manage internal stakeholders](https://servicenow-prod.fluidtopics.net/XC9NyB0mF8Z7w749ucSynw "Internal stakeholders represent key relationship types associated with a supplier such as Business owner, Category manager, or Procurement manager. Mapping internal stakeholders to a unique relationship type enhances governance data visibility and facilitates effective relationship management with a supplier.") * [Manage supplier contacts from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/J6XliqOPhaE9eCA2VDhSeA "Add or remove contacts, elevate access or remove elevated access to contacts from the Source-to-Pay Workspace.") * [Manage supplier cases from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/hrA2bAPVzieNA2dX76bH3w "You can create and manage supplier cases for suppliers in the Source-to-Pay Workspace.") * [Manage supplier tasks from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/zktmcovm_xsgHKaaSMLuGA "You can create and manage tasks for suppliers and internal users in the Source-to-Pay Workspace.") * [Interaction Management in Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/9f7OacouZG1qcRUjpkB2iQ "Interactions are a centralized location for all communication channels available in Source-to-Pay Workspace. Interaction Management involves managing supplier-related queries from different sources, such as an email, chat, message, or SMS.") * [Composing emails with predefined content from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/kDTcBAYQvfBXurYM_UzkTw "Insert predefined content into the message body of emails that you send from the email client in the Source-to-Pay Workspace.") * [Emails view for supplier managers](https://servicenow-prod.fluidtopics.net/LI0dMtmer8Qr5pN2AFy68A "Supplier managers can access all emails including system-triggered emails, inbound replies, and error emails from the Source-to-Pay Workspace at case, task, and supplier levels.") **Related tasks** * [Create a supplier from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/J6YMIpJk14NbY4QrwrQVVQ "Create a supplier to quickly onboard the supplier using playbooks and start purchasing goods and services.") * [Offboard a supplier from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/dtYlXePMZ2L2_Qj9QoCbiw "Offboard a supplier due to performance issues or when you learn that the supplier follows practices that are inconsistent or unethical.") * [Accept an incoming chat request from the Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/B9h3TyLUAx9ddMmHaW~qRg "As a supplier fulfiller, accept an incoming chat request from the Supplier Manager Workspace Inbox to start a chat session with a supplier contact.") * [Create supplier case from Universal Request](https://servicenow-prod.fluidtopics.net/gMSPqnhtSc5IguFJQZJNiw "Routing agents can create a supplier case from the Source-to-Pay Workspace to resolve a Universal Request.") * [View Overall supplier dashboard](https://servicenow-prod.fluidtopics.net/eS3Me1ZwkgfICSJ7hO2xcg "You can view the Overall supplier dashboard to get the enterprise-wide insights for the entire suppliers base.")