---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Create an invoice exception definition

# Create an invoice exception definition {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can create invoice exception definition for invoices of types PO, Non-PO, credit memo.

## Before you begin

Role required: sn_ap_apm.admin

This video shows you how to perform the following procedure.

## Procedure

1. Navigate to AllAccounts Payable OperationsAdministrationInvoice exception definition.
2. On the Invoice exception definitions form, select New.
3. On the Invoice exception definition form, fill in the fields.  
   For description of the field values, see [Invoice exception definition form](https://servicenow-prod.fluidtopics.net/m3MoDBYBOMM_JwCOFZr4iA "Use the Invoice exception definition form to provide details about the new invoice exception definition."). Example: Missing business owner or legal entity.
4. Select Active.
5. Select Applicable to as PO invoice.
6. Enter the order number by which the exception must be executed.
7. Select and hold (or right-click) on the form and Save.
8. Configure the subflow that you want to choose from the drop-down list.  
   For more information on sub flows, see [Create subflow in workflow studio](https://servicenow-prod.fluidtopics.net/LHHJhsGaQqLIzBHlFMs9iw "Use subflows to configure conditions that are applied on the invoice and raise an exception.").
9. Select Save.
10. Open an invoice record with all fields configured and click View invoice processing case.  
    For more information on creating an invoice record, see [Create an invoice manually](https://servicenow-prod.fluidtopics.net/XJSW9OMemkgk36_~CdAtnQ "As an Accounts Payable Specialist, you can create an invoice manually from the Source-to-Pay Workspace when the automated invoice creation process is encountering issues or not available."). The exception engine runs and displays exceptions in the Review exceptions activity card of the playbook.
11. Click Resolve exceptions activity card.  
    The exceptions are displayed. Navigate to the invoice details and populate the valid business owner details.
12. Navigate to the invoice details and populate the valid business owner details.
13. Click Save.  
    The form is saved.
14. Click Check exceptions.

## Result

The exception is raised and resolved successfully.
* **[Create subflow in workflow studio](https://servicenow-prod.fluidtopics.net/LHHJhsGaQqLIzBHlFMs9iw)**   
  Use subflows to configure conditions that are applied on the invoice and raise an exception.

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