---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Close the additional invoice processing case for an invoice

# Close the additional invoice processing case for an invoice {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Close the auto-created invoice processing case if one already exists for an invoice.

## Before you begin

Role required: sn_ap_apm.accounts_payable_specialist

## About this task

If you create an invoice manually, a new invoice processing case is created for that invoice. As a result, the auto-generated invoice processing case becomes redundant and therefore you can close it.

## Procedure

1. Navigate to AllAccounts Payable OperationsAccounts Payable Workspace.
2. Select the list icon (![List icon]()).
3. Do one of the following:  
   * Navigate to ListsMy WorkMy open invoice processing cases.
   * Navigate to ListsAll WorkAll open invoice processing cases.
   {#cancel-case-no-docintel__ul_bc2_jh5_1xb}
4. Open the invoice processing case.
5. Select Close case.  
   The Close case dialog box is displayed.
6. From the Closure code list, select one of the following options:  
   * Duplicate invoice
   * Invoice canceled
   * Invoice approved
   {#cancel-case-no-docintel__ul_ons_hp5_1xb}
7. In the Reason field, enter the reason why you're closing the case.
8. Select Close case.

## Result

The invoice processing case is closed and its state updates to Closed complete.

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