--- sourceDocument: Yokohama Finance and Supply Chain sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Finance and Supply Chain ft:clusterId : - stpop bundleId : - stpop workflow : - Employee --- # Install Supplier Lifecycle Operations # Install Supplier Lifecycle Operations {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read You can install the Supplier Lifecycle Operations application (com.snc.sn_supplier_mgmt) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed. ## Before you begin Important: The Supplier Lifecycle Operations plugin (com.snc.sn_supplier_mgmt) is renamed to Supplier Case Management in the Yokohama December 2025 (v 5.2.0) release. * Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186). * Review the [Supplier Lifecycle Operations](https://store.servicenow.com/sn_appstore_store.do#!/store/application/2516c903c33030103622aaafc840ddfc) application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility. * The Supplier Lifecycle Operations application (com.snc.sn_supplier_mgmt) installs the following dependent plugins. * Supplier Common Architecture (com.snc.sn_slm) * Playbook Experience (sn_playbook_exp) * Employee Experience Foundation (sn_ex_emp_fd) * News Integration for Supplier Lifecycle Operations (sn_supplier_news) * Source-to-Pay Workspace (com.sn_spend_workspace) * Geo Map component (sn_geo_map) Note: For the Geo Map component (sn_geo_map) plugin, ensure that you configure the Geo map properties. For more information, see [Configure properties for Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/7aYHQnWGekWa8NJTdd1nXg "Use these properties to configure settings for the Supplier Lifecycle Operations application from the Properties page."). {#install-supp-mgmt__ul_lk5_kkl_hsb} * Craft.co Integration for Supplier Lifecycle Operations (com.snc.sn_supplier_craft) Note: This plugin is optional. If you have installed this plugin, ensure that you configure the Craft Integration properties. For more information, see [Configure properties for Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/7aYHQnWGekWa8NJTdd1nXg "Use these properties to configure settings for the Supplier Lifecycle Operations application from the Properties page."). {#install-supp-mgmt__ul_dzd_tm2_fsb} Role required: admin ## About this task The following items are installed with Supplier Lifecycle Operations: * Plugins * Store applications * Roles * Tables {#install-supp-mgmt__ul_fzd_tm2_fsb} For more information, see [Components installed with Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/dmaj8Du430DSy__7~_dPGQ "Several types of components are installed with activation of Supplier Lifecycle Operations, including tables and user roles."). For more information about using Supplier Lifecycle Operations, see [Using Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/GN5Izw1UpRXWL_XIjDFRnA "Supplier managers and supplier contacts can use Supplier Lifecycle Operations to accelerate supplier onboarding, minimize supplier risk, and maximize productivity."). ## Procedure 1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. 2. Find the Supplier Lifecycle Operations application (sn_supplier_mgmt) using the filter criteria and search bar. You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store. In the list next to the Install button, the versions that are available to you are displayed. 3. Select a version from the list and select Install. In the Review Installation Details dialog box, any dependencies installed with your application are listed.{#install-supp-mgmt__p_id1_nfg_h1c} 4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies. 5. **Optional:** If demo data is available and you want to install it, select the Load demo data check box. Demo data are sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance. 6. Select Install. {#install-supp-mgmt__steps_gzd_tm2_fsb} * **[Components installed with Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/dmaj8Du430DSy__7~_dPGQ)** Several types of components are installed with activation of Supplier Lifecycle Operations, including tables and user roles. * **[Explicit Roles in Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/f6VjnvRkUjzJY4zU9tR~bQ)** You can grant access to your instance to both internal and external users. However, it is important to differentiate their access levels for added security. To achieve this, every user must have at least one role, allowing the instance to distinguish between internal and external users. * **[Application plugin installation sequence in Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/OmckyUDmiAWbyDx11lSgTg)** The following table provides the list of plugins for Supplier Lifecycle Operations, a high-level description of each plugin, and the dependencies that are required before installing each plugin. * **[Prerequisites for upgrading Supplier Lifecycle Operations to Washington DC or later releases](https://servicenow-prod.fluidtopics.net/ciW2AoR48rl7bu54BZTKxA)** Starting with the Washington DC release, Supplier Manager Workspace is being prepared for future deprecation. It will be hidden from the navigation and no longer be activated on new instances but will continue to be supported. Source-to-Pay Workspace provides the latest experience for this functionality. * **[Configure properties for Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/7aYHQnWGekWa8NJTdd1nXg)** Use these properties to configure settings for the Supplier Lifecycle Operations application from the Properties page. * **[Post-upgrade tasks for Supplier Case Management](https://servicenow-prod.fluidtopics.net/KlqhbdjQTtnSWwhZPJRjFA)** After you upgrade to Washington DC, you must review all the post-upgrade tasks and complete them as needed. **Related concepts** * [Supplier Document Management](https://servicenow-prod.fluidtopics.net/DzFvjGqqkqFfwk6tUjvXSw "Supplier Lifecycle Operations uses the ServiceNow Document Management functionality to enable supplier managers, supplier owners, supplier administrators, and supplier contacts to manage supplier documents.") * [Advanced Work Assignment for Supplier Lifecycle Operations](https://servicenow-prod.fluidtopics.net/3kwt~Dab4BSu7wkxDDqr9Q "Use the Advanced Work Assignment for Supplier Lifecycle Operations feature to automatically assign work items to agents based on availability and capacity.") * [Configure Supplier Relationship and Performance Management](https://servicenow-prod.fluidtopics.net/fTvZR7e~QRFCwXWTy3tYyQ "Define key performance indicators (KPIs) and segmentation criteria to measure supplier performance effectively.") * [Configure smart assessments](https://servicenow-prod.fluidtopics.net/z1EmvsnvpGL15uiDEYlLsA "Supplier managers can configure and create assessments in bulk for internal and external users by adding instructions, questions, and reference information from the Assessment Workspace.") **Related tasks** * [Install Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/0pQo0lnAbRcQWIP8t28GvA "You can install the Supplier Collaboration Portal application (com.snc.sn_supplier_sp) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.") * [Install Supplier Operations](https://servicenow-prod.fluidtopics.net/n25shC7hQ7aFV0t_dy1yRg "You can install the Supplier Operations application (com.snc.sn_so) to access advanced case management capabilities to handle key supplier lifecycle events.") * [Install Supplier Payment Optimization](https://servicenow-prod.fluidtopics.net/t9a0CqmraIQcZWxsMGW8Hw "You can install the Supplier Payment Optimization application to identify, prioritize, and track high potential suppliers and estimate potential savings from credit card payments.") * [Configure the document template for the Sign document action type for supplier task](https://servicenow-prod.fluidtopics.net/xWhsGnO2n28Z7WpdoHWVJQ "Create and configure the document template that enables you to collect e-signatures from multiple participants and generate a filled PDF document.") * [Enable M2M mapping between supplier contact and suppliers](https://servicenow-prod.fluidtopics.net/VHOg_FRSNSwLRZ_HnDBcCg "Many-to-many (M2M) mapping between supplier contact and suppliers enables one supplier contact to be the contact for multiple suppliers, provided the suppliers share a parent-subsidiary relationship.") * [Install Universal Request for SLO](https://servicenow-prod.fluidtopics.net/Mj04pBWb2g3EIxkBPCpwcw "Install the Universal Request for Source-to-Pay Operations [sn_fsc_ur_common] plugin to use the Universal Request feature in SLO.") *[\>]: and then