Supplier Case Management

  • Release version: Yokohama
  • Updated July 31, 2025
  • 1 minute to read

    • The Supplier Case Management application (com.snc.sn_supplier_mgmt) logs and tracks all supplier-related cases and tasks. It also provides support for Advanced Work Assignment​s and the ability to resolve cases via playbooks​.

    Important:
    The Supplier Lifecycle Operations plugin (com.snc.sn_supplier_mgmt) is renamed to Supplier Case Management in the Yokohama December 2025 (v 5.2.0) release.

    The Supplier Case Management application (com.snc.sn_supplier_mgmt) provides basic case management capabilities for supplier-related cases. The supplier cases can be created through various channels such as Workspace, email, and other supported methods. The application also supports task creation and tracking, enabling users to manage and resolve supplier issues more efficiently.

    Supplier Case Management has the following plugin dependencies:
    • Supplier Common Architecture (com.snc.sn_slm)
    • Source-to-Pay Workspace (com.sn_spend_workspace)

    For more information about installing and configuring Supplier Case Management, see Install Supplier Lifecycle Operations.