---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Create a knowledge base article

# Create a knowledge base article {#ariaid-title1}

* Release version: Yokohama
* 
* Updated April 28, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create knowledge base articles for finance-related topics.

## Before you begin

Role required: sn_fin_ops.admin, sn_fin_ops.specialist

## Procedure

1. Navigate to either of the following:  
   * AllFinance OperationsFinance Operations Workspace.
   * WorkspacesFinance Operations Workspace.
   {#create-kb-fcm__ul_cn1_xlz_bfc}
2. In the Finance Operations workspace, select the List icon (![List icon]())
3. From the list page, navigate to KnowledgeFinance articles.
4. Select New.  
   Note:  
   In the current version, the New button to create a knowledge base article from the Finance Operations Workspace is non-functional. For information on a workaround, see the knowledge base article [KB2097952](https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=6b25e68093d5ead0def533527cba1014).
5. In the Create article dialog box, do the following:  
   * From the Knowledge Base field, select Finance Case Management Knowledge Base
   * From the Article Template field, select Standard.
   * Select Create Article.
   {#create-kb-fcm__ul_px4_dk1_ybc}
6. On the Create New Knowledge form, fill in the fields.  
   For more information on the form fields and descriptions, see [Create knowledge base article form](https://servicenow-prod.fluidtopics.net/LmjUcVZRoGQeHO6iI6x8vQ "Use the Create New Knowledge form to provide details about the knowledge base article.").
7. Save the article.
{#create-kb-fcm__steps_wwd_5mc_kfc}

## What to do next

Publish the knowledge article. For information, see [Publish a knowledge base article](https://servicenow-prod.fluidtopics.net/eobTWu9y_4LpdKIuUPcV3A#publish-kb-fin-ops-ws "After creating a knowledge base article, publish the article from the Finance Operations Workspace").

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