---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Process visibility

# Process visibility {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can track the complete procurement process post request submission. The process steps and work items can be configured to meet your business requirements.
As a shopper, you can:

* Experience end-to-end visibility on sourcing requests, purchase requisitions, and purchase orders in Shopping Hub.
* Track the progress of the requests and expected completion timelines.
* View the sequencing of work, such as approvals, cases, and tasks.
* Send messages to the task assignees and task assigners directly within the platform.
* Navigate easily between My purchases list and detail views.
{#process-visibility__ul_mgf_mpl_ccc}

## My purchases list view {#process-visibility__section_lxp_2lm_ccc}

You can view the list of all the purchases made from your shopping account by selecting My purchases from your Shopping Hub profile.

## Purchase requisitions, purchase orders, and sourcing requests detail view {#process-visibility__section_hbv_tfh_ccc}

In the detail view, you can track the step dependencies and progress of the sequential and concurrent steps.

## Process visibility configuration requirements {#process-visibility__section_vgc_2jm_ccc}

As a procurement administrator, you can use the configuration framework to modify and edit your own content to your business process. With this framework, you can easily define and modify steps and work items within each step,
including sequencing and label changes.

For more information on how to configure process steps, work items, and link them together, see [Shopping Hub process visibility configuration](https://servicenow-prod.fluidtopics.net/N0vAU8KHRG3EQ9Rv7TGAFA "As a procurement administrator, you can create and modify purchase process steps, work items involved in the process steps, and link the process steps and work items.").

## Process visibility customer adoption {#process-visibility__section_xbw_2jm_ccc}

For existing customers using sourcing requests, purchase requisitions, and purchase orders records, the default content is available in the new user experience. Use the configuration framework to modify your steps and processes and
populate them on Shopping Hub.

For existing customers using custom tables (and not sourcing requests, purchase requisitions, and purchase orders records), the default content is not available in the new user experience. Use the configuration framework to build your
steps and processes and populate them on Shopping Hub.

For new customers, use the configuration framework to modify your steps and processes and populate them on Shopping Hub.