---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Interaction form

# Interaction form {#ariaid-title1}

* Release version: Yokohama
* 
* Updated April 21, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

For an auto-generated interaction record, the Details tab contains details of the interaction.
{#details-tab-fin-ops-interaction__table_gkr_ff5_xyb__entry__2}

| Field | Description |
|-|-|
| Number | Auto-generated unique interaction number. |
| Opened for | Name of the user. |
| Type | Channel through which interaction is created. For example, chat. |
| Assigned to | Name of the assigned agent. |
| State | Status of the interaction |
| Application | Type of application. For example, Finance Case Management. |
| Short description | Brief description of the interaction. |
| Work notes | Additional notes about the interaction record. |
[Table 1. Fields in the Details tab]

{#details-tab-fin-ops-interaction__table_gkr_ff5_xyb}
**Related concepts**   

* [Email notifications from Finance Case Management](https://servicenow-prod.fluidtopics.net/xOdpSnJ4sGiWMAMYDHG53Q "Finance Case Management sends email notifications when you perform certain actions on a finance case.")  
**Related reference**   

* [Create a finance case form](https://servicenow-prod.fluidtopics.net/sucs0zBIsPsoFOx~9SoHbA "Use the Create New Finance Case form to enter finance case details and provide resolution information.")
* [Create a finance task form](https://servicenow-prod.fluidtopics.net/pz~XfmeCRAEI3scNyV8sNQ "Use the Create New Finance task form to provide details about the finance task.")
* [Create new interaction related record form](https://servicenow-prod.fluidtopics.net/Eohxi_QkQtCoGp0LpO~6wg "Use the Create New Interaction Related Record form to provide details about the associated finance case.")
* [Create knowledge base article form](https://servicenow-prod.fluidtopics.net/LmjUcVZRoGQeHO6iI6x8vQ "Use the Create New Knowledge form to provide details about the knowledge base article.")