---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Enable AI agents for Help fulfill procurement requests workflow in the NA panel

# Enable AI agents for the Help fulfill procurement requests agentic workflow in the Now Assist panel {#ariaid-title1}

* Release version: Yokohama
* 
* Updated April 14, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable AI agents in the Now Assist panel to help you manage procurement requests more efficiently, with faster response times and smarter support.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllAI Agent StudioOverview.
2. Under Agentic workflows, select Help fulfill procurement requests.  
   If you want to modify this agentic workflow, you can [duplicate](https://www.servicenow.com/docs/access?context=clone-aia-usecase&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US) it, adjust the settings to suit your specific needs, and activate the duplicated version of the agentic workflow.
3. On the Describe and connect page, select Continue.  
   The Describe and connect page is read-only.
4. On the Defined trigger page, select Continue.  
   The Define trigger page is read-only.
5. On the Select display page, switch the Display toggle to the open position so that the AI agents are enabled in the Now Assist panel.
6. In the Who can access from the Now Assist panel? field, enter <kbd class="ph userinput">now_assist_panel_user</kbd>.  
   In addition to the now_assist_panel_user role, you can assign any role to access the Now Assist panel.
7. Activate the agentic workflow by selecting Save and test.  
   The AI agents are enabled in the Now Assist panel.
**Related concepts**   

* [Help fulfill procurement requests agentic workflow](https://servicenow-prod.fluidtopics.net/vHnScmkZphGV_42cY_~ZEg "The Help fulfill procurement requests agentic workflow addresses your procurement needs by providing product recommendations, guided checkout, off-catalog processes, and detailed product information. It also answers questions and tracks related records.")  
**Related tasks**   

* [Enable AI agents for the Help fulfill procurement requests agentic workflow in Virtual Agent](https://servicenow-prod.fluidtopics.net/xkfQDuRVb_ZkkXBtJkiXMg "Enable AI agents in Virtual Agent to streamline procurement requests, providing quicker support and a more efficient experience for requesters through intelligent assistance.")
* [Submit a purchase request using the Now Assist AI agent](https://servicenow-prod.fluidtopics.net/6Rm9jY~TcJQniHJiEbW6yA "Use the Now Assist AI‑powered chat experience in the Employee Center to submit a purchase request. The AI agent analyzes your requirements, displays suitable products or services, and guides you through confirming and submitting the request.")
* [Update the product category or spend category in the Now Assist panel](https://servicenow-prod.fluidtopics.net/_FtJqAX5m8HXZnHrgkJtIQ "Use the Now Assist panel to update the product category or spend category for purchase requisitions, sourcing requests, or purchase orders directly from the Source-to-Pay Workspace.")

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