---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Submit a supplier case from the Source-to-Pay Workspace

# Submit a supplier case from the Source-to-Pay Workspace {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Submit a supplier case in Draft state to indicate that it is ready to be worked on.

## Before you begin

Role required: sn_slm.manager, sn_slm.owner, or sn_slm.admin

## Procedure

1. Navigate to AllSupplier Lifecycle OperationsSource-to-Pay Workspace.
2. Select the list icon (![List icon.]()).
3. Do one of the following:  
   * View all the open cases by navigating to ListsMy workOpen cases.
   * View all the cases by navigating to ListsAll workCases.
   {#submit-supplier-case__ul_jqv_24j_nsb}
4. Open a case that is in Draft state by selecting the link to the case in the Number column.
5. Select Submit case.  
   The state of the case updates to Open, indicating that the case is ready to be worked on.

## What to do next

After you submit the case, depending on the case type, the specific playbook for the supplier case opens.

For more information, see [Case playbook for specific supplier case types](https://servicenow-prod.fluidtopics.net/QX73ZyWsvXolsU0d62fo8A "Source-to-Pay Workspace includes a generic case playbook to complete supplier cases of specific case types.") and [Playbook for updating the supplier primary data](https://servicenow-prod.fluidtopics.net/fbpaN7KFiQLY1cN~_iiPhQ "Source-to-Pay Workspace includes a playbook that you use for updating the supplier primary data.").

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