---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Example of ERP posting error workflow

# Example of ERP posting error workflow {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ERP posting error example shows the different stages involved in closing integration issues using error task.

## Before you begin

Role required: Accounts Payable admin

## Procedure

1. Navigate to AllSource-to-Pay WorkspaceAccounts Payable Operations.  
   The Accounts Payable Operations landing page appears.
2. Click ERP Posting error.  
   The ERP Posting error invoices page lists the invoice cases with ERP integration status as Failed.
3. Click an invoice case.  
   The Pay invoice playbook card auto-opens Review integration errors card. An error message displays the reason for integration failure. Example: There was an integration error for this invoice. Complete the tasks to ensure the invoice details are correct.
4. Click the error task in Review integration errors page.  
   The Review integration error for XXXXX form opens. Review the error description which explains the reason for integration failure. Example: Network failure. For more information about the ERP posting error task, see [ERP Posting error form](https://servicenow-prod.fluidtopics.net/94WjKHcf0mXS8_FpGizXKg "The ERP posting error form includes mandatory fields that must be updated by the Accounts Payable admin to close the ERP integration error task.").
5. Open the Invoice header form and edit the invoice fields with appropriate details.
6. Open the Invoice Lines form and edit the invoice fields with appropriate details.
7. Click Save.  
   The changes to the forms are saved.
8. Click Send to ERP.  
   You can also open the playbook of invoice processing case and select send to ERP. ln the outbound table, an invoice with status New is created. The integration status in the outbound invoice is updated to Processed.
9. In the invoice Details tab, the Status is auto-updated as Pending payment.
10. Click Review Payments.  
    For more information on payment fields, see [Inbound invoice payment fields](https://servicenow-prod.fluidtopics.net/hOKc8vImJ0sGWff0DXb6rw "The Inbound invoice payment details needed for a supplier to complete the transaction.").  
    The ERP integration error tasks are closed and the invoice is successfully processed for payment.

*[\>]: and then