---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Submit a purchase request using the Now Assist AI agent

# Submit a purchase request using the Now Assist AI agent {#ariaid-title1}

* Release version: Yokohama
* 
* Updated March 5, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Now Assist AI‑powered chat experience in the Employee Center to submit a purchase request. The AI agent analyzes your requirements, displays suitable products or services, and guides you through confirming and
submitting the request.

## Before you begin

Role required: sn_spend_gen_ai.now_assist_requester

## Procedure

1. In your ServiceNow instance, navigate to AllSelf-ServiceEmployee Center.
2. In the Employee Center interface, select the Now Assist chat icon (![Now Assist icon.]()).
3. In the chat window, describe the product or service that you want to purchase.  
   You can request more than one product or service in the same purchase request.
4. When prompted, enter No to proceed without a quote or Statement of Work.  
   Now Assist analyzes your input using the Procurement product recommendation AI agent and displays up to three products or services.
5. Select Show to view the products.  
   A side panel opens displaying the top three products or services categorized as an excellent match or good match.
6. Select the product or service that you want to purchase.
7. Select Submit to confirm details, such as quantity, supplier, total price, and delivery period.
8. **Optional:** Select Edit to make changes and then enter Submit.
9. **Optional:** When prompted to add attachments, select Yes to upload supporting files.  
   You can add multiple attachments in PDF, PNG, JPEG, Word, XLSX, or ZIP format, with each file up to 10 GB.
10. Select No to submit the purchase request without attachments.

## Result

The purchase request is successfully submitted through Employee Center using the Now Assist AI agent.
* **[Upload a Statement of Work (SOW) to request a purchase](https://servicenow-prod.fluidtopics.net/~d2JLFrHyMP1wfz3tyKI4g)**   
  Use Now Assist's AI-powered chat interface to upload a Statement of Work (SOW) and submit your purchase request through Employee Center.

**Related concepts**   

* [Help fulfill procurement requests agentic workflow](https://servicenow-prod.fluidtopics.net/vHnScmkZphGV_42cY_~ZEg "The Help fulfill procurement requests agentic workflow addresses your procurement needs by providing product recommendations, guided checkout, off-catalog processes, and detailed product information. It also answers questions and tracks related records.")  
**Related tasks**   

* [Enable AI agents for the Help fulfill procurement requests agentic workflow in the Now Assist panel](https://servicenow-prod.fluidtopics.net/4n8y6mfuc5LmDKinITFiEw "Enable AI agents in the Now Assist panel to help you manage procurement requests more efficiently, with faster response times and smarter support.")
* [Enable AI agents for the Help fulfill procurement requests agentic workflow in Virtual Agent](https://servicenow-prod.fluidtopics.net/xkfQDuRVb_ZkkXBtJkiXMg "Enable AI agents in Virtual Agent to streamline procurement requests, providing quicker support and a more efficient experience for requesters through intelligent assistance.")
* [Update the product category or spend category in the Now Assist panel](https://servicenow-prod.fluidtopics.net/_FtJqAX5m8HXZnHrgkJtIQ "Use the Now Assist panel to update the product category or spend category for purchase requisitions, sourcing requests, or purchase orders directly from the Source-to-Pay Workspace.")

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