---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

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    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Procurement Case Management Dashboard

# Procurement Case Management Dashboard {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Procurement Case Management Dashboard helps you to track, analyze,
and manage your procurement services.

View and track your open requests, by type, department, or knowledge article views.

You can access this dashboard by navigating to AllPlatform Analytics WorkspaceAnalytics CenterDashboards.

For a detailed analysis on each component, select the respective widget or chart.  
{#procurement-service-delivery-dashboard__table_xvt_hl4_2fb__entry__3}

| Title | Type | Description |
|-|-|-|
| Open Procurement Cases by Type | Bar chart | Track the total requests open for each type and plan fulfillment. |
| Procurement Cases Cycle Time - Last 3 Months | Stacked bar chart | Use the metrics to determine the cycle time of your open procurement cases, grouped by case type or assigned to, within the last three months. |
| Open Procurement Cases by Department | Bar chart | View the requests from each department. |
| Open Procurement Cases | List | Sort, open, and manage the open requests from a central place. |
| Procurement Knowledge Article Views - Last 3 Months | Stacked bar chart | Use the metrics to determine the usefulness of your topics and identify the articles that need improvement, within the last three months. |
[ ]

{#procurement-service-delivery-dashboard__table_xvt_hl4_2fb}

For information on how to work with dashboards in configurable workspaces, see [Dashboards in Platform Analytics](https://www.servicenow.com/docs/access?context=analytics-center-dashboards&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US).

For information on how to work with widgets and data visualizations in configurable workspaces, see [Data visualizations in Platform Analytics](https://www.servicenow.com/docs/access?context=analytics-center-data-visualizations&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US).
* **[Record producers and catalogs in the procurement workflow](https://servicenow-prod.fluidtopics.net/5tUefuOCNtOuAIR1WWiJqg)**   
  Record producers and catalogs ensure the accuracy and availability of the required items in the procurement workflow and standardize the request fulfillment.

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