---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Elevate a contact to the primary contact role from the Supplier Collaboration Portal

# Elevate a contact to the primary contact role from the Supplier Collaboration Portal {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Elevate a contact to the primary contact role to enable them to access and manage all the contacts and tasks in the Supplier Collaboration Portal.

## Before you begin

Role required: sn_slm.contact or sn_slm.admin

## About this task

The Elevate access option is available only to the primary
supplier contact and the supplier administrator.

## Procedure

1. Navigate to the Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.  
   For example, https://example.com/supplier.
2. In the Contacts widget, select a contact to open the contact's profile page.
3. Select Elevate access.  
   The Elevate access dialog box is displayed.
4. In the Comments field, enter the reason why you want to make this contact the primary contact.
5. Select Submit.  
   The Primary contact column is set to true for this contact on the Vendor Contacts page, and the contact is elevated to the primary contact role.