Explore Now Assist for Common Finance and Supply Chain features

  • Release version: Yokohama
  • Updated July 31, 2025
  • 1 minute to read

    • Use Now Assist for Common Finance and Supply Chain features to summarize purchase orders and keep fulfillers informed of their status, progress, and required actions.

    Overview of Now Assist for Common Finance and Supply Chain features

    With Now Assist for Common Finance and Supply Chain, fulfillers can leverage generative AI-powered summarization to quickly gain a clear understanding of purchase orders. These summaries provide visibility into completed actions, current status, and upcoming steps, empowering fulfillers to take timely and informed actions.

    The summarization capability is available in the Source-to-Pay Workspace.

    Note:
    You can install this application only if you're entitled to the Sourcing and Procurement Operations Pro Plus SKU or the Source-to-Pay Operations Pro Plus SKU.

    Now Assist skills for Common Finance and Supply Chain features

    Purchase order summarization for fulfillers: Summarize purchase orders and keep fulfillers informed about their current status, progress, and action items.

    Now Assist skills for Common Finance and Supply Chain features section, showing the Purchase order summarization for fulfillers feature card.

    As a fulfiller (sn_fsc_genai.now_assist_fulfiller), you can use summarize purchase orders in the Source-to-Pay Workspace for the following products:

    • Sourcing and Procurement Operations
    • Supplier Lifecycle Operations
    • Accounts Payable Operations

    For more information on configuring Now Assist for Common Finance and Supply Chain features, see Configuring Now Assist for Common Finance and Supply Chain features.

    To learn more about how to use Now Assist for Common Finance and Supply Chain features, see Using Now Assist for Common Finance and Supply Chain features

    You can use Now LLM Service, Now LLM Long Term Stable models (LTS), Azure OpenAI, Google Gemini or Anthropic Claude on AWS as the AI model provider for all Now Assist skills and AI agents. Use the Configuration Controls in AI Control Tower to define which options are available, then set the skill-level preferences in the Now Assist Admin console. For more information, see Large language models on the ServiceNow AI Platform®.