Configure properties for Problem Management in Service Operations Workspace

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Configure the properties used to control process-related features, such as creating a problem task on a closed problem and re-analyzing a closed or a canceled problem.

    Vorbereitungen

    Role required: admin or problem_manager

    Prozedur

    1. Navigate to All > Problem > Administration > Problem Properties.
    2. Adjust the properties as needed.
      For more information about the available options, see Problem management properties.