---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Mobile experience for On-Call Scheduling

# Mobile experience for On-Call Scheduling {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View and manage on-call schedules from a mobile device with the On-Call Scheduling mobile applet.

On-call managers and shift managers can perform the following actions:

* View your group's on-call schedule including any gaps, time-off requests, and so on.
* View roster and escalation details for a shift.
* Review and act on gaps and conflicts.
* Approve/Reject time-off and shift swap requests.
* Provide, replace, or delete coverage and delete time-offs

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Members of a roster can perform the following actions:

* View your on-call schedules, who else is on-call during a shift, and your role for the shift (primary/secondary).
* View the roster and escalation details for a shift.
* Submit time-off and shift swap requests.
* Send a message (Slack /MS teams/ Push notifications) to find a replacement.
{#mobile-experience-ocs__ul_qqy_lwq_4jb}
* **[Getting started with the On-Call Scheduling mobile app](https://servicenow-prod.fluidtopics.net/dGwKkCbWOv96xOXP0fKlSw)**   
  Use the ServiceNow Agent mobile app to access the On-Call Scheduling mobile application. Then log in to an instance and work on your schedules.
* **[Mobile On-Call Scheduling overview](https://servicenow-prod.fluidtopics.net/ZvJ2JRud8WJlbomtT3dLEA)**   
  Members and managers of a shift can use the On-Call Scheduling applets and navigation menu on the Mobile Agent application to view and manage shifts and schedules.
* **[Manage work with ITSM Mobile Agent](https://servicenow-prod.fluidtopics.net/evB8wFtKaXcNSj3HxdzK9Q)**   
  As a member of a shift, view your upcoming shifts, request time off, and accomplish daily tasks related to your schedule.
* **[Manage team with ITSM Mobile Agent](https://servicenow-prod.fluidtopics.net/Pj_AzB5FSeflA_xCBPgc8g)**   
  As a shift manager, view your team's schedule and perform activities like approving time-off requests and providing coverage.