Configure the system properties that support
creation of SR Ops teams.
Vorbereitungen
Role required: sro_admin
Prozedur
Navigate to All > Site Reliability Operations > Administration > Properties.
Set the following property values:
Tabelle : 1. System properties for the quick-start catalog item
Property
Setting
Catalog Item (sys_id) which is used to Create a Team
sn_sro.create_team_cat_item
Set the value to the sys_id of the preconfigured catalog
item. You copied the sys_id of the catalog item to the
clipboard in the Activate the quick-start team catalog item procedure.
Update team subflow name
sn_sro.update_team_subflow
global.global__update_team_subflow
Tipp:
Copy/paste the value because it includes two underscore
characters in a row.
Ergebnisse
The basic processes for creating an SR Ops team are now in place. You have the
option to use the flow designer to customize the flow. For more information on how to
update a flow, see Edit a flow.