---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Problem Management in Service Operations Workspace reference

# Problem Management in Service Operations Workspace reference {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Reference topics provide additional information about Problem Management in Service Operations Workspace.
* **[Problem form](https://servicenow-prod.fluidtopics.net/YqDPkhzHBi8tSLtD8qTO7g)**   
  Description of the field values for the problem form in Service Operations Workspace.
* **[Problem task form](https://servicenow-prod.fluidtopics.net/9DKj5TLxSkgGDUgXnUhpkw)**   
  Description of the field values for the problem task form in Service Operations Workspace.

**Zugehörige Konzepte**   

* [Problem Management models in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/8GMaavnhdUxeBknIT2MNTw "You can use Problem Management models to tailor processes for specific use cases.")  
**Zugehörige Tasks**   

* [Create a problem in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/O4H2XjZKLTipD4zDzIoAFA "Investigate the root cause of recurring incidents or a major incident. Provide a permanent fix to help prevent them from happening again.")
* [Work on a problem in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/pefR1v5pETPBYXJpDV6K9A "Manage problems and problem tasks through their life cycle, share workarounds or fixes with related incidents, and create known error articles to help deflect incidents.")
* [Create a problem task in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/G9a97No7DqB4Z5IaojvJjg "When you need to engage another team or agent for help, create and assign a problem task.")
* [Work on a problem task in Service Operations Workspace](https://servicenow-prod.fluidtopics.net/7SwJh4CQ9I42NrJSQTz66Q "Manage problems and problem tasks through their life cycle, share workarounds or fixes with related incidents, and create known error articles to help deflect incidents.")