Configuring AI-native IT Service Management

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Configure your ITSM workflows using an AI-first centralized and intuitive admin experience.

    Configuration overview

    Installation in AI-native ITSM installs required applications, plugins, and default settings, and tracks changes through update sets.

    Using guided setup to implement AI-native ITSM

    Guided setup provides a sequence of tasks that help you configure AI-native ITSM on your ServiceNow instance.