Configuring AI-native IT Service Management
Configure your ITSM workflows using an AI-first centralized and intuitive admin experience.
Configuration overview
Installation in AI-native ITSM installs required applications, plugins, and default settings, and tracks changes through update sets.
Using guided setup to implement AI-native ITSM
Guided setup provides a sequence of tasks that help you configure AI-native ITSM on your ServiceNow instance.