---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# View outages

# View outages from Desktop Assistant {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View outages to identify potential task hazards and plan your work accordingly. Outages can be planned, unplanned, or related to service degradation.

## Vorbereitungen

Role required: sn_dex_desktop.user or sn_dex_desktop.admin

## Prozedur

1. Log in to Desktop Assistant.  
   For more information, see [Open Desktop Assistant](https://servicenow-prod.fluidtopics.net/g1L8Na86k~Z7E3DVcjnBTw "Open or log in to Desktop Assistant to get quick access to self-service tools, network tests, important notifications, and support resources.").
2. On the Desktop Assistant home page, select Outages.  
   You are directed to the System Status page on the Employee Center portal.
3. In the Current Status section of the System Status page, view the list of active outages.
4. Select an outage to view more details on the outage details page.
{#open-outages__steps_azr_2qr_lwb}