Take a survey in Service Operations Workspace

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Get notified when a survey is assigned to you. Complete the survey to provide feedback.

    Vorbereitungen

    Role required: sn_wfo_cfg_itsm.employee

    Warum und wann dieser Vorgang ausgeführt wird

    You can respond to surveys or your assessments. You can access surveys available for any group to which you belong.

    Prozedur

    1. Navigate to Workspaces > Service Operations Workspace.
    2. Access your profile.
      For more information accessing your profile, see Access your profile in Service Operations Workspace.
    3. Select the Assessments tab.
    4. Go to Surveys > Open.
    5. In the Metric type field, select the survey you would like to take.
      Hinweis:
      You can also select the Notifications icon and select the survey.

      You will get notified 7 days before, the day before, and on the day when the survey will be available for you to complete.

    6. Select Take a survey.
    7. Complete the survey.