Continual Improvement Management

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Use the ServiceNow® Continual Improvement Management (CIM) application to request improvement opportunities, and implement phases and tasks to meet performance goals, track progress, and measure success.

    An improvement initiative consists of:
    • Goals to measure success
    • Phases to organize work effort
    • Tasks with specific actions to complete

    To learn more about how your ServiceNow instance supports Continual Improvement Management, see Continual Improvement Management overview for a general understanding of the application and how it is used.

    Start an improvement

    For continual improvement in your environment, select an activity.
    Abbildung : 1. Improvement Process
    Continual improvement process

    Understand Continual Improvement Management concepts

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