---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Summarize a request

# Summarize a request by using Now Assist for IT Service Management (ITSM) {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Summarize all information related to the context of a request to get a consolidated real-time status by using the request summarization skill in the Now Assist for IT Service Management (ITSM) application.

## Vorbereitungen

Role required: itil

## Prozedur

Navigate to All.