---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Activate Performance Analytics jobs for ITSM Success Dashboard indicators

# Activate Performance Analytics jobs for ITSM Success Dashboard
indicators {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Activate the Performance Analytics (PA) jobs to collect daily and historical data for
the ITSM Success Dashboard indicators.

## Vorbereitungen

Role required: admin

## Prozedur

1. Navigate to All \> Performance Analytics \> Data Collector \> Jobs.
2. To run the daily jobs:
   1. Filter the list of jobs to select the following:  
      * \[SD ITSM\] Daily Data Collection
      * \[PA SLA\] Daily Data Collection
      * \[PA Requested Item\] Daily Data Collection
      * \[PA Incident\] Daily Data Collection
      * \[PA ITSM Dashboard\] Daily Data Collection
      {#activae-pa-indicator-jobs-sdb__ul_pcm_d1k_c5b}
   2. Activate the scheduled jobs by selecting the Active check box corresponding to the job.
   {#activae-pa-indicator-jobs-sdb__substeps_w4f_ybk_c5b}
3. To run the scheduled jobs for historical data collection:
   1. Filter the list of jobs to select the following:  
      * \[SD ITSM\] Historic Data Collection
      * \[PA Requested Item\] Historic Data Collection
      * \[PA Incident\] Historic Data Collection
      * \[PA ITSM Dashboard\] Historic Data Collection
      {#activae-pa-indicator-jobs-sdb__ul_c1l_3fn_vrb}
   2. Select Execute Now to see the past 60 days data in the dashboard.
   {#activae-pa-indicator-jobs-sdb__substeps_h55_bck_c5b}