---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create a change task

# Create a change task {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

You can create change tasks for a change request. A change task is a piece of work
related to the change request. For example, there can be tasks to plan the change, implement
the change, and test, and review the work.

## Vorbereitungen

Role required: itil, admin, or sn_change_write

## Warum und wann dieser Vorgang ausgeführt wird

Change tasks can be created manually or from a workflow. The Change Request form has
a Change Tasks related list, which includes all manual and
workflow change tasks. From this related list, you can edit existing tasks or create
tasks. Workflow change tasks are generated automatically in
Review task type.

## Prozedur

1. Navigate to AllChangeOpen.  
   Hinweis:  
   If the UI16 module link redirection feature is enabled in Service Operations Workspace (SOW) and the UI16 module supports the redirect configuration, navigating through UI16 paths automatically redirects you to the equivalent list or record pages in SOW instead of displaying the UI16 forms or lists. For more information, see [Redirect UI16 module links to Service Operations Workspace](https://servicenow-prod.fluidtopics.net/HGF9BPoMvW0Tg5HI2nuUcw "Redirect classic UI16 module navigation links to the equivalent Service Operations Workspace (SOW) experience.").
2. Select the change request to add a change task.
3. In the Change Tasks related list, click New.
4. Fill in the fields, as appropriate.  
   {#create-a-change-task__table_blp_xnl_sy__entry__2}

   | Name | Definition |
   |-|-|
   | Configuration item | The configuration item (CI) or service that the change task applies to. |
   | Planned start date | The date you plan to begin working on the task. |
   | Planned end date | The date the change task is planned to be completed. If the task type is Implementation, the Planned start date and Planned end date values must fall within the planned start and end dates specified in the change request. |
   | Type | The type of change task, Planning, Implementation, Testing, or Review. The default workflow generates tasks in type Review. |
   | State | The state of the change task: * Pending: Open and unassigned * Open: Open and unassigned * In progress: Open and actively being worked on * Closed: Inactive and closed. Requires close code and close notes to be provided. * Canceled {#create-a-change-task__ul_r3q_hwc_gz} |
   | On hold | The On hold check box indicates whether the change task is on hold. Provide an On hold reason if a change task is placed on hold. |
   | Assignment group | The group that the change task is assigned to. |
   | Assigned to | The user that the change task is assigned to. If an assignment rule applies, the change task is automatically assigned to the appropriate user or group. |
   | Short description | A summary of the task. |
   | Description | A detailed description of the task. |
   [Tabelle : 1. Change Task form]

   {#create-a-change-task__table_blp_xnl_sy}
5. To enter work notes for the change task, click the Notes tab.
6. To enter notes on why the task was closed, click the Closure Information tab.
7. Click Submit.  
   The change task is added to the change request. The assigned user receives a notification that a task was assigned to them.
**Zugehörige Konzepte**   

* [Unauthorized change request](https://servicenow-prod.fluidtopics.net/QEvD1u_aYHmgnKVhrVqNew "Understand how an unauthorized change activity on a configuration item (CI) is captured and managed, so that you can review and take timely action on this change.")  
**Zugehörige Tasks**   

* [Create a change request from a configuration item (CI)](https://servicenow-prod.fluidtopics.net/Qb24WHwcLXvKMUFJ5WB4dw "Create a change request from a list of configuration items (CIs), or add selected CIs from a list to a change record.")
* [Create a standard change request from the catalog](https://servicenow-prod.fluidtopics.net/36jDcQRkDbASZzOfHIBpVg "You can create a standard change request from the published standard change catalog templates.")
* [Copy a change request](https://servicenow-prod.fluidtopics.net/BSp_t5V9jTAvUCAaitIoUg "You can copy details of an active or canceled change request to a new change request.")